Shipping Policy & Local Pick-up


Lou & Co offers free shipping on orders over $75. Our shipping is a flat rate of $6.99 if your order is less than $75. Everything is shipped using USPS priority mail and will be shipped out 2-3 business days after receiving your order. If your order is placed on the weekend or on a holiday, it will be shipped out the next business day. When your order has been processed and shipped, you will receive a shipping confirmation email with tracking. 

When the package has been take to the Post Office, it is out of Lou & Co's hands and becomes the responsibility of the USPS. If you have any issues with your package during the shipping process after it has been scanned in at the USPS, please reach out to your local Post Master. 


Local Pickup is available at checkout. This is for customers who are local to Marion, Virginia. Local pickup is located at Lou & Company boutique, 118 E Main St., Marion, VA. Store hours are:

Tuesday-Friday 11am-6pm

Saturday 10am-4pm

Once orders are placed, it is the customer's responsibility to pick up their order. You will receive a notification to your email when orders are ready for pick up. They're usually prepared for pick up within 1 business day.